Wisma KEIAI, 22nd Floor
Jl. Jend. Sudirman Kav. 3
Jakarta 10210. Indonesia
Phone : +62 21 5790 5788
Fax : +62 21 5790 5789
Email : recruitment@balitower.co.id
Jl. Jend. Sudirman Kav. 3
Jakarta 10210. Indonesia
Phone : +62 21 5790 5788
Fax : +62 21 5790 5789
Email : recruitment@balitower.co.id
Career - Call Center Agent
Region: Jakarta
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Responsibilities:
- Handling complain from customer
- Report and record all complain
- Give and receive the best solution to customer
- Give the best answer regarding the complain
- Follow up the complain to related department / third party
- Monitor the complain progress to related department / third party
- Monitor the network and give daily report
Requirements:
- Candidate must possess at least a Bachelor's Degree in Telecommunication Engineering / Electrical Engineering / IT or equivalent from a reputable university with a minimum GPA of 3.00.
- Candidate must be able to operate computer, windows, Microsoft office (excel, word, power point), email, web, etc
- Basic knowledge about telecommunication / IT industry
- Can speak Indonesian & English both oral and written
- Willing to work in shift
- Good looking, attitude and dicipline
- Experience in FTTH and ISP call center min.1 Year (recommended)
- Able to work under pressure and team work
- Fresh graduate are welcome to apply
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