Follow up the complain to related department / third party
Monitor the complain progress to related department / third party
Monitor the network and give daily report
Requirements:
Candidate must possess at least a Bachelor's Degree in Telecommunication Engineering / Electrical Engineering / IT or equivalent from a reputable university with a minimum GPA of 3.00.
Candidate must be able to operate computer, windows, Microsoft office (excel, word, power point), email, web, etc
Basic knowledge about telecommunication / IT industry
Can speak Indonesian & English both oral and written
Willing to work in shift
Good looking, attitude and dicipline
Experience in FTTH and ISP call center min.1 Year (recommended)