Career - NOC Staff

Region: Jakarta
Responsibilities:
  • 1st Analyze Network Problem
  • Monitoring Network such as OLT, ONT, ISP, Switch, Rectifier, etc
  • Create TT live Network (Open/Resolved/Closed)
  • Follow up TT Open activity until Closed /Alarm clear
  • Record Activity TT Open until Closed on Summary TT
  • Collect & Share NAV and summary TT (Daily,Weekly,Monthly)
  • Response Complain by Tenant / Customer
  • Escalate issue problem to related department
  • Follow up to customer/vendor regarding issue on live network
Requirements:
  • Candidate must possess at least a Bachelor's Degree (S1) or equivalent from reputable university especially Electrical/Telecom/IT Faculty with a minimum GPA of 3.00.
  • A Minimum of 1 years experience in field operation testing, NOC, troubleshooting experience and project implementation.
  • Basic understanding of network monitoring concepts and management tools
  • Experience of diagnosing network and service issues, following them through to resolution
  • Have good troubleshooting and analyze skill especially on transmission switch/router, OLT, ONT, fiber optic, rectifier and power.
  • Ready to work shifting
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